Returns & Exchanges

All sales made through our website are final. We do not accept returns or offer refunds under any circumstances. We encourage our customers to carefully review product details, specifications, and order information before completing their purchase.

While we do not accept returns or issue refunds, we stand behind the quality of our products. If your order arrives damaged due to shipping or handling, we will resend the same product at no additional cost. To be eligible:

• You must contact us within 48 hours of receiving your order.
• You must provide clear photos showing the damage and the original packaging.
• The damage must be confirmed as occurring during delivery and not caused after receipt.

We are unable to replace, refund, or resend products that have been damaged after delivery, including damage resulting from misuse, mishandling, accidents, or improper care. Customers are responsible for handling and using our products with care once received.

We do not offer exchanges. Please review your order carefully before confirming your purchase. If you have any questions about a product, our team is happy to assist before you place your order.

If your order arrives damaged, please contact us via WhatsApp or email within 48 hours, including your order details and clear photos of the damaged item and packaging. Our team will review each case individually and arrange a replacement when eligible.