Privacy Policy

When you place an order through our website, we collect the following information to process and deliver your order:

• Full Name — to identify the recipient of the order.
• Delivery Location — to ensure your order reaches the correct address.
• Phone Number — to contact you regarding order confirmation, delivery coordination, or any related updates.
• Email Address (optional) — used only if provided, for order confirmations or future communication.

When you visit our website, we automatically collect certain technical information necessary to ensure the website functions correctly. This may include:

• Device & Technical Information — device type, operating system and version, browser type and version, screen resolution, language settings, IP address, and internet service provider (ISP).
• Usage & Browsing Information — pages visited, time spent on each page, links clicked, navigation paths, referring URLs, and date and time of your visit.

This information is collected solely to ensure the website operates correctly and to provide you with a functional browsing experience. It is not used for advertising, profiling, or any purpose beyond what is strictly necessary.

Cookies

We use strictly necessary cookies only. These cookies are essential for the website to function and cannot be disabled. They are used exclusively to:

• Allow you to log in and access your account securely.
• Display your past orders during your session.
• Maintain your session while you navigate the website.

We do not use analytics cookies, advertising cookies, preference cookies, or any third-party tracking technologies. No data collected through cookies is shared with or accessible by any third party.

Because we only use strictly necessary cookies, no cookie consent banner is required. However, you may still manage or clear cookies at any time through your browser settings. Please note that disabling these cookies will prevent you from logging in or viewing your order history.

Legal Basis for Collection

We collect this information on the legal basis of legitimate interest and contractual necessity — specifically, to fulfill your order, operate the website securely, and provide you with access to your account and order history.

The information you provide is used solely for the purpose of fulfilling your order, coordinating delivery, and communicating with you about your purchase. Automatically collected technical information is used only to ensure the website functions correctly. We do not sell, rent, or share your personal information with third parties for any purpose.

Our website allows you to contact us via WhatsApp or email. Any additional information you choose to share through these channels is provided voluntarily and will be handled with the same level of care and confidentiality.

We take reasonable technical and organizational measures to protect the personal information you provide against unauthorized access, alteration, or disclosure. Your information is retained for up to 12 months following the fulfillment of your order, after which it is securely deleted, unless a longer retention period is required by applicable law.

At this time, all orders are completed through cash on delivery. No payment or financial information is collected or stored on our website. We are working on integrating additional secure payment methods in the future.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

You have the right to request access to, correction of, or deletion of the personal information you have shared with us. You also have the right to object to or restrict the processing of your data where applicable. To make such a request, please contact us through the channels provided on our website. We will respond to your request within a reasonable timeframe.

As our services grow, this Privacy Policy may be updated to reflect new features such as online payments, customer accounts, or additional services. Any significant changes will be communicated through our website. The date at the top of this page will always reflect when the policy was last revised.

If you have any questions or concerns regarding this Privacy Policy or how your information is handled, please reach out to us via WhatsApp or email.